ReaDX Ag App

Account Deletion Instructions and Information

How can I delete my account in the ReaDX Ag App?

  1. Log in to the ReaDX Ag app using your username and password.
  2. Open the side menu by tapping on the three dots in the upper right corner of the screen.
  3. Tap on Account.
  4. Tap Delete Account. An overlay will pop up with an Account Deletion warning. Please take the time to review this warning.
  5. Enter your password and tap Delete Account.
  6. You will automatically be signed out and will be unable to log back in with the same credentials.

How much of my data will be kept after account deletion?
What is kept:

  • De-identified test images and test results (positive/negative/invalid). We cannot link this information back to you.
  • Any information you agreed to share with the CDC/ReportStream. Please keep in mind, however, that we do not store this information. It is sent directly to the CDC.

What is deleted:

  • Your email address and password. We do not retain this information. Once your account information is deleted, you must create another account to use the ReaDX Ag app again.

What should I do if I have a specific problem with using the ReaDX Ag App or deleting my account?

Please contact support at support@rdx.inbios.com. We’ll be happy to assist you in answering any questions or providing help with deleting your account.